A new survey reveals iGaming operators are overly reliant on legacy VIP systems and manual processes, with limited adoption of AI tools, potentially leading to 'silent churn' among high-value players. The report suggests this outdated approach hinders effective customer relationship management and operational efficiency within a crucial business segment.
Summary based on reporting by iGaming Business, which retains all rights to its text and images.
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Bank of America has identified the digital trading card-pack market as an emerging adjacent frontier for gambling operators seeking new revenue streams. However, analysts cautioned that the sector presents distinct regulatory and inventory-related risks that operators must navigate.
Codere Online reported a 31% year-on-year increase in third-quarter revenue to €62.6 million ($69.2 million), driven primarily by strong performance in Mexico. Adjusted EBITDA rose 45% to €4.2 million, with net income reaching €5.5 million. Chief Executive Aviv Sher maintained the company's full-year outlook despite regulatory changes and foreign exchange headwinds.
Aristocrat Leisure Limited reported a 13% increase in normalized earnings per share before amortization (EPSA) in constant currency for the 2025/2026 financial year ended September 30, 2026. The Australian gaming company generated normalized net profit after tax and amortization (NPATA) of A$1.58 billion. During the period, Aristocrat returned approximately A$1.9 billion ($1.29 billion) to shareholders through dividends and share buybacks.
High Roller Technologies subsidiary ROLR FCM LLC has signed a commercial agreement with ProphetX to offer access to its federally regulated prediction markets exchange. The integration will feature a ROLR-branded interface allowing eligible customers to trade contracts on sports outcomes and individual player performances.
Genting Singapore reported a 22% decline in third-quarter revenue to SG$566.1m, with adjusted EBITDA falling to SG$161.8m. The operator attributed the downturn to softer premium gaming activity, reflecting broader regional market trends. Overall profit also declined during the three-month period ending September 30, 2026.